Frequently Asked Questions

Where is Townsville Storage?
Townsville Storage
12981 NC Hwy 39 N
Townsville, NC 27584

What are the office hours?
No Office - Remote Facility

What are the access hours?
Storage yard is open 24 hours a day. Conditioned storage is open 5 AM to 11 PM.

Do I need to commit to long-term storage?
Rest assured, we offer flexible month-to-month lease options, allowing you to store with us for the duration that suits your needs.
How can I settle my storage fees?
You can conveniently make your storage payments online using a debit or credit card. Additionally, inquire with your facility manager about setting up autopay for added convenience.

What documentation is required for renting a unit?
For rental, you will need a valid government-issued ID, such as a driver's license, passport, or state ID.

Are there any restrictions on what I can store?
Certain items are not permitted for storage, including perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustibles, or liquids.